Contact Us

If you’re curious, have a question, or require technical support, never hesitate to contact us. We would love to have a chat or help you out. Here you’ll find all the contact information.

Have a question or need support?

Send Us a Message

Call Us Directly

Never hesitate to give us a direct call. You can reach us at +45 2370 8963 – or we’ll call you back as soon as possible.

Need Support?

If you need support, we are always here to help! Contact our support via the form above or by writing to:

Visit Our Address

Instore Excellence
Aertemarken 120
2860 Soeborg


Frequently Asked Questions

Is the app a good fit for my company?

We have customers in many industries worldwide – e.g., Retail, Multiple-Unit Companies, Field Sales Teams, Brands with Distribution in Other Stores, and the Automobile Industry.

Ask us about cases similar to your company or industry, and we’ll be able to show you specific examples of how we can help your company too.

What can the app do?

We specialize in the following solutions:

  • Task Management 
  • Store & Location Audit 
  • Compliance Check 
  • Loss Prevention 
  • Issue Management 
  • Health & Safety 
  • Certification Process

In short, the app can help you streamline and digitize work procedures, enabling you to regain visibility within all company links, communicate clear guidelines to all teams, and hold sites accountable.

This helps your company to keep standards and performance high while ensuring that all your guests or clients have the same experience everywhere.

Furthermore, the app collects and sorts large data sets to identify patterns and relationships that can help solve business problems through data analysis. Better known as “Data Mining”.

How do we implement the app in my company?

In collaboration with you, we tailor our app to mirror the structure and needs of your company. From location to division to headquarters. From employees to managers to top management.

You tell us what you need; we make it happen. The integration of the Instore Excellence application doesn’t require the installation of any software. All you need to do is have your team download the app, log in, and then you are up and running. This makes integration and onboarding very easy and very fast.

What are the requirements to use the app?

Use any device with a modern browser, and you are good to go. Online or offline. iOS or Android.

For all devices with a browser, we offer a comprehensive web app designed to adapt to your screen size fully. For iOS and Android devices, we provide native apps as well, which even work offline.

The app comes in 10 languages and can be found in any App Store.

Is the app safe?

The Instore Excellence app is hosted on the Microsoft Azure Cloud platform, which handles everything related to physical and network security, monitoring, and maintenance. The Microsoft Azure Cloud meets a broad set of international and industry-specific compliance standards. It also meets country-specific standards. Some security details are: 

  • Strict password policy
  • Military encryption algorithms secure data
  • Frequent vulnerability tests performed by a third party protects against various threats
  • Extensive backup, recovery, and disaster recovery plan

Visit Microsoft Azure Trust Center for more details.

What does it cost?

Rest assured – it’s a fraction of what you will save within the first two months! And the price isn’t anywhere near your typical ERP solution. 

We have a lot of different customers with different needs. This also means we have a flexible approach to pricing models. Talk to us, and we will find a solution for your company.

FREE Trial

It’s much easier than it sounds! The setup doesn’t require the installation of any software. All you need is our team task management app.

Sören Hinz, Walbusch Filialen, says: “The process is very easy and very fast! Now we have everything we need – combined in one tool.”